Returns & Exchanges
At Cisco's Gallery, we want you to love every piece you bring into your home. If a product doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to begin the return process.
Prepare the Package
Carefully pack the item in its original box with all protective inserts to ensure it arrives back at our gallery safely.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our quality team inspects the item, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing